Shipping policy

DELIVERY INFORMATION

Items available on this website are for Australian & International delivery to selected countries.

For items readily available in stock, we will dispatch your order within 1-3 business days unless otherwise stated. Should any item within your order be on pre-order or backorder, we will dispatch to you ASAP on arrival.

DOMESTIC SHIPPING

Items will be delivered to you by Australia Post and all shipments will be tracked. 

A signature will most likely be required on delivery. Should no-one be home to accept your parcel, we recommend delivery to a workplace or alternate address. If you provide us with Post Office Box details, we may contact you to arrange an alternate delivery address, depending on the size of the order being delivered to you.

If our freight carrier is unsuccessful in delivery to you, the package may be returned to our warehouse. In the unlikely event that this occurs, to re-send your parcel, an additional freight charge may need to be applied prior to dispatch.

Depending on your location, we anticipate delivery to Australian locations within 7-10 working days and delivery to International locations within 21 working days.

INTERNATIONAL SHIPPING

Items will be delivered Internationally and tracked by Australia Post and their affiliated shipping companies in your country. 

The customer is responsible for any taxes or duties on the shipment and will need to pay them before they can receive their order.